Ticket Api

Created by Mohammed Saeed Qureshi, Modified on Wed, 21 Jun, 2023 at 9:20 AM by Mohammed Saeed Qureshi

"Ticket Api" is used to send the ticket details to any desired App with the help of "Zapier". By calling the ticket Api, the ticket details are sent to the "webhook url" provided by Zapier. Once the data is sent to the webhook url , the data is stored/synced in the app that you selected when creating a Zap.

Endpoints

POST  /api/v1/zapier/ticket

Generic

Request Details

Request URL

{{api-domain}}/api/{{version}}/zapier/ticket

Generic

Request Parameters

Fields

1.) Ticket name:

Possible values	Default Value	Required
String	Not specified	Yes

2.) Priority:

Possible values	Default Value	Required
String	Not specified	No

3.) Create date:

Possible values	Default Value	Required
Date	Not specified	No

4.) Description:

Possible values	Default Value	Required
String \| text	Not specified	No

Sample Request

  const request = {
                data: {Ticket details},
                method: "POST",
                action:  'create ticket',
                url: https://dev.app.assistro.co/api/v1/zapier/ticket
  }

JavaScript

Sample Response

Success


{
  "ticket_name": "Ticket Name",
  "priority": "MEDIUM",
  "create_date": "2023-06-17",
  "description": "Ticket Description"
}

JavaScript

Error

 {
     "message": "Looks like there is no active Zap for this action",    
     "success": false,    
     "status": 0
 }